Describe a job you would not like to do in the future
you should say:
- Introduction
- What is the job?
- How did you hear about it?
- Why you don't want to do it?
- How do you feel about the job?
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| IELTS cue cards 2024 |
Introduction:
When I consider possible career paths for my future, I'm sure there's a particular job that doesn't fit my aspirations. The job in question is working in a call center, a role that involves answering phone calls, resolving customer queries, and providing support for various products or services.
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What is the job?
Call center jobs typically involve spending hours on the phone dealing with numerous customer inquiries, complaints, or requests. These calls can range from simple inquiries to more complex issues that require the employee to navigate through scripted responses and protocols.
How did you hear about it?
I first encountered the concept of a call center job through various job listings and advertisements. The prevalence of these positions in the job market, especially in customer service-oriented industries, highlights the demand for individuals to fill these roles.
Why you don't want to do it?
The prospect of working in a call center did not match my career preferences for a few reasons. At first, the repetitive nature of the job, answering calls in a constant cycle, feels monotonous and lacks the variety I want in a fulfilling career. Adherence to scripted responses can limit the opportunity for creative problem-solving, making the work seem somewhat mechanical.
Additionally, the work often involves handling angry or frustrated customers, which can be emotionally difficult. Dealing with high call volumes and trying to meet performance metrics can create a stressful work environment, and the pressure to adhere to strict call handling times can hinder the ability to provide thorough and thoughtful support.
How do you feel about the job?
The idea of working in a call center creates a feeling of hesitation and discomfort. While I appreciate the importance of customer service and value individuals who excel in this area, I want a role that allows for more diverse responsibilities and interactions. The potential stress associated with handling constant calls and limited autonomy in decision-making makes this work unappealing to me. I prefer a career path that more closely aligns with my interests and strengths, leading to a more dynamic and gratifying professional experience.